Build the Empire.We'll Handle the Chaos.
Permit tracking software for anyone juggling permits across many cities, jobs and properties.
Every permit, inspection, document request and signature in one place, with follow-ups that keep going until you get what you asked for. Stop living in spreadsheets, inboxes and building department hold music.
- Every city in one list. Online portal, email or counter, it's all tracked the same way.
- Follow-ups on repeat. Engineers, architects and owners get reminded until it comes back.
- Nothing marked done by accident. Review what comes back, then approve it.
- Fewer "any update?" calls. Share a live status link instead.
- Permit #4421 stalled 4d
- HOA doc missing
- Inspection overdue
The work isn't hard. Keeping track of it is.
Five cities, five portals, one that still wants everything by email, and a spreadsheet trying to hold it all together.
You've sent the engineer the same "just checking in" email three times and the revised drawings still aren't here.
You spend an hour on hold with the building department to learn the status of one permit.
Someone asks which properties still have open permits, and the honest answer is "let me get back to you."
A signed form came back, but nobody checked whether it was the right page before it went to the city.
An inspection date came and went, and no one wrote down whether it passed.

Watch one permit go from intake to closed
Two minutes on how The Permit Pilot organizes permits, chases paperwork and keeps everyone in the loop.
One place for every permit, in every city
Built around the questions you answer all day: where does it stand, what are we waiting on, and who has it.
Permit tracking across jurisdictions
Add each building department you work with, with its portal, email and phone. Every permit sits in one list with its status, documents and notes.
Inspection tracking
See today's and upcoming inspections, log each result and keep a full history. If a date passes with no result, you get a nudge.
Document and signature requests
Request what you need, see what's still missing and keep every returned copy with the permit it belongs to.
Permit packet templates
Save the permit packet documents you use most as templates, customize them once, and reuse them on every job.
Ask once. It keeps asking for you.
Send a request to an engineer, architect, contractor, owner or building department. Smart Mail Pro follows up on a schedule until the item comes back, then stops on its own.
Your request goes out under your business name.
A friendly reminder.
Another reminder.
Until it's uploaded or marked done.
- They upload the file or mark it done straight from the email
- Returned items wait in "Needs review" until you approve or send back
- You pick the send time and your time zone
- Batch status requests to a building department in one email

Let owners and customers check status themselves
Share a status link that shows where each permit stands and when the next inspection is. They get answers without calling you, and your internal notes stay private.
- One link per job, ready to text or email
- Shows upcoming inspection dates
- Optional automatic updates when status changes
- Your team gets its own alerts inside the app

Meet Skye, your personal assistant
Skye knows your permits, inspections and requests, and tells you what needs attention before you have to go looking.
"Good morning. You have 2 inspections today and 1 tomorrow. You're waiting on stamped drawings for Harbor Ln, and 3 permits were submitted this week. Want to pick up where you left off?"
- Your morning briefingInspections today and tomorrow first, then reminders, what you're waiting on and what to pick back up.
- Reminders that clear themselvesWhen a permit moves past what a reminder was about, Skye marks it done and shows you why, with an undo.
- You stay in chargeSkye suggests who to contact and when. Nothing gets scheduled or sent until you say yes.
From paper chaos to permit control
Spreadsheets don't send reminders, can't tell you what's overdue and don't know when a document came back. The Permit Pilot does all three.

Simple permit sketches, no drafting software
Start from a blank canvas or upload a floor plan, add notes, arrows and text, and export a clean PDF. The sketch is saved with the permit record, so it's there when the city or inspector asks.
- Upload PDF, PNG or JPG and mark it up
- Notes, arrows, shapes and text
- Export a permit-ready PDF
- Stored with the permit, not lost in a folder
Start Simple. Grow When You're Ready.
One plan to keep every permit organized. Add Smart Mail Pro the moment you're ready to email customers, contractors and outside parties for you.
Everything you need to manage permits and inspections.
Track permits, inspections, documents, and deadlines in one organized system.
- 2 users included — +$20/month for every 2 more, up to 6
- Permit tracking & dashboard
- Inspection management
- Team collaboration & shared visibility
- Owner / Admin / Editor / Viewer roles
- Internal alerts & activity tracking
- Inspection reminders for your team
- Status pages you can share by copying a link
- Daily briefings
- Skye, your personal assistant
- Calendar & agenda
14-day free trial · No credit card to start · Cancel anytime
Sends every email to people outside your team.
Customer status updates with one click or automatically, e-signature requests, document follow-ups and weekly contractor updates. Users come from your Core plan — pick the level that matches your team.
Standard $49 · 150 emails/day · 2 users. High Volume $79 · 300/day · 4 users. Agency $129 · 500/day · 6 users. Emails/day include automatic reminders. Trial includes 20 requests — reminders are free.
- All email to customers, contractors and outside parties
- Permit status & inspection requests to cities
- Customer status updates (one click or automatic)
- E-signature requests & reminders
- Document follow-ups that chase automatically
- Weekly contractor updates
Add anytime — billed on your Core renewal cycle, prorated.
Smart Mail Pro levels
Add-on to the $99/month platform. Emails/day counts every email, including automatic reminders, shared by your whole team — over the limit, the rest go out the next day.
Add users in pairs, up to 6.
Core includes 2 users. Add 2 more for +$20/month — 2 users $99, 4 users $119, 6 users $139 a month.Users come from Core; Smart Mail Pro levels match your team size (Standard 2, High Volume 4, Agency 6).
Questions people ask before they start
Stop chasing paperwork. Start building your empire.
Whether you track 10 permits or 1,000, across one city or twenty, The Permit Pilot keeps every one of them organized and moving on your side.
Build the Empire. We'll Handle the Chaos.™
